ERP Implementation – User Support Oracle/SAP Detail – The Corporate Catalyst

ERP Implementation –
User Support Oracle/SAP

ERP Implementation – User Support Oracle/SAP

Don’t let your company become another case study: Most ERP implementation failures can be linked to one or more of the following factors:

Insufficient planning
Inadequate attention to new technology
Resistance to change management
Lack of support from the top management
Insufficient training and support
Inadequate data cleaning and migration
Lack of experienced resources
Over customization of ERP
Lack of testing

How we help

Our consultants who have extensive experience in implementing/updating new ERP systems like SAP, Oracle and others will work with your team at every step in the process to avoid the any of the above mistakes and making sure that the implementation process is satisfactorily completed within the planned time, achieves the desired objectives and the ROI starts flowing. We will guide your team through the essential processes as explained

1. Identifying Goals and Objectives

Before implementing any ERP solution, it is essential that the objectives are identified and your business needs are precisely determined. Given the numerous benefits of an ERP system, you might know what it can do for your business, but do you know exactly what goals it will help you achieve?

You need to consider your company’s goals and objectives and find ways an ERP system can help you achieve them. Analyzing your KPIs (Key Performance Indicators) would be best to effectively identify the problems that ERP software will help you solve. This will also give you insight into your future projections so that you can adapt your organization to the change.

2. Find the Right ERP Software for Your Needs

Finding the right ERP software for your needs is the most essential step that you need to take because not every ERP solution will bring you the same benefits. What worked perfectly for someone else may not be the correct solution for your business.

One-size-fits-all is not the way to go with an ERP implementation, so consider your business needs, industry, current system requirements, and future expectations.

3. Data Migration

Data migration is an essential step for successful ERP implementation because, if done correctly, it will help you effectively streamline your operations, and if done improperly, it could take a long time to fix. Before converting your data into your new ERP system, you should filter out everything you find unnecessary or incorrect so the new system is clean and accurate.

Your goal is to clean up your data and transfer only the most essential information so that you can achieve efficiency and data integrity.

4. Configure the System

It’s time to implement your chosen ERP solution after finding the right ERP software for your needs and conducting accurate data migration. Most systems today are cloud-centric, eliminating the need to install servers and load software and instead requiring only an activation process. Once activated, your software will need some configuration and optimization before the ERP system is ready for productive use.

Depending on both the software and the vendor you select, the length of this process can vary greatly. You want a balance between attention to detail and time to implement.

Some ERP software is more robust and will require a more extended implementation based on complexity alone. Some will be ready to go “out-of-the-box.” We will help perform a due diligence and review your requirements before implementation to make the process smooth and as short as possible. Skip this step and you can get lost in the details when implementation time comes, dragging out the process or leaving you hanging with a system that doesn’t meet your needs.

5. Test the System

After you configure your chosen ERP system, it’s necessary to move into a testing phase so that you can ensure that everything is working correctly. User testing is crucial to any ERP implementation process because it will give you a clear insight into the system’s performance and help you make a smooth transition. It is best to never go live before performing a proper system review and completing appropriate user acceptance testing.

6. Train Your Employees

After the ERP system has been implemented and tested, you need to train your employees to use the new system efficiently and effectively. Training is an essential component of achieving user adoption. Ensure you document the steps your users take during their daily, weekly, and monthly routines to ensure the training programs cover each of the vital areas. Unfamiliar software in untrained hands is a recipe for failure. With proper training and oversight, your employees will be ready on your first day of Go-Live, confident that they understand how the system will help them better manage their work environment.

7. Go Live with your New ERP System

After your employees have been thoroughly trained in using the new ERP system, it’s time to go live and start coordinating all your activities and resources, effectively streamlining your business operations. You should test the system once again to ensure it works optimally.

Don’t make the mistake of thinking that all work on your ERP implementation is done. You need to continuously work on the ERP implementation process to be truly successful. You can’t just implement the software, train your employees, and never think of it again.

8. Go Live with your New ERP System

After your employees have been thoroughly trained in using the new ERP system, it’s time to go live and start coordinating all your activities and resources, effectively streamlining your business operations. You should test the system once again to ensure it works optimally.

Don’t make the mistake of thinking that all work on your ERP implementation is done. You need to continuously work on the ERP implementation process to be truly successful. You can’t just implement the software, train your employees, and never think of it again.